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Changehook Consulting

PRODUCT CONSULTING

INTEGRATED with design, psychology and data

By

Nikhila Bakurupanda

Hello, I am Nikki!

I believe customer-centricity is key. I am deeply committed to placing our customers at the heart of everything I do. I always focus on their needs and aspirations, rather than merely addressing technical or design challenges. I make sure what I deliver resonates with what they need.

"Empowering your vision, one product at a time."

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About Changehook

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This LLC was born out of my idea to fill a critical gap in the industry. While countless brilliant entrepreneurs are creating groundbreaking products, they often struggle to effectively bring their ideas to the market. Companies are investing significant resources in product development, but failing to achieve desired results due to poor customer discovery, inefficient project management and lack of strategic guidance. Hence, I embarked on a mission to empower companies by providing consulting services with my unique blend of technical knowledge, business acumen, design thinking and innate problem-solving abilities.

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About Me

Over the last 8 years, I have made my mark as a product expert, crafting digital products that combine user needs with innovative, lean thinking. I have collaborated with cross-functional teams, ensuring that every sprint and feature is a testament to our shared commitment to excellence and our vision.



My expertise lies in creating products that resonate, balancing immediate business requirements with long-term vision. Agile methodologies are my forte. I pride myself on my ability to synthesize feedback from diverse stakeholders into coherent, actionable insights.

My passion extends beyond just building products; I revel enabling teams to be more powerful and optimizing processes. Now, as I stand at this exciting crossroads, I yearn to expand my horizons further by venturing into product management consulting. This next step isn’t just about leveraging my skills on a broader canvas, but also about nurturing nascent product visions, guiding startups and enterprises alike in creating products that not only serve but also inspire. I believe that with my experience, I can bridge the chasm between dreams and reality, ensuring that great ideas are met with impeccable execution.


- Nikhila (Nikki) Bakurupanda, PMP, PSPO I

Background

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Carnegie Mellon University, Heinz College

Master of Entertainment Industry Management (MBA equivalent)

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Harrisburg University of Science and Technology

Master of Information Systems and Engineering Management

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Andhra University, GITAM College

Bachelor of Business Administration

Project Gallery

Here are some of the projects and domains I worked on

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Contemporary Handdrawn Textured People Buying Ceramics

E-COMMERCE SETUP FOR A FASHION BRAND TO PREVENT COVID DISRUPTION

Domain: RETAIL/E-COMMERCE

Inky Illustrative Spot Pouch
Inky Illustrative Spot Key Card

ONLINE SERVICE MANAGEMENT TOOL DEVELOPMENT FOR AN NGO

Domain: SERVICES MANAGEMENT

Online Shopping Line Art Shopping Cart

ONLINE SERVICE AND RETAIL (E-COMMERCE) TRANSFORMATION

Domain: TELECOM/E-COMMERCE

Cinema Entertainment Set Icons

TELEVISION SECOND SCREEN USER EXPERIENCE STRATEGY AND DEVELOPMENT

Domain: media & entertaiment

Entertaining and Engaging Creative Ecommerce Content

ORDER, WAREHOUSE AND INVENTORY MANAGEMENT PRODUCT STRATEGY

Domain: supply chain

MOBILE BANKING APPLICATION PRODUCT DEVELOPMENT

Domain: FINTECH

People Hold Rating Stars. Customer Feedback, Clients Choices Ratings and Customers Satisfaction Review Vector Illustration

DATA & CUSTOMER MIGRATION STRATEGY AND EXECUTION OF 30 MILLION CUSTOMERS

Domain: TELECOM

customer service agents with headphones microphone and computer customer service support or call center concept

ai-driven VIRTUAL VOICE ASSISTANT PRODUCT VISION, STRATEGY AND EXECUTION

Domain: telecom & media

Flat Geometric Woman Preparing a Financial Report

REPORTING, CAPITAL FINANCING AND CRM ANALYTICS TOOL DEVELOPMENT

DomainS: MEDIA & ENTERTAINMENT

BANKING

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Core Values








Customer-centricity & Empathy

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Adaptability & Iterativeness

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Integrity

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Radical thinking

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Outcome-focused

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Confidentiality

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Clear communication

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SKILLS

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Product vision & Strategy

Product DEVELOPMENT & MANAGEMENT

TEAM BUILDING

TECHNICAL LEADERSHIP

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team building

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BUSINESS STRATEGY

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PROJECT & PROGRAM MANAGEMENT

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CUSTOMER EXPERIENCE & UI/UX

mentorship

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training & DEVELOPMENT

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consulting

Range of Services

speaking engagements

RESEARCH

Reach out if you want to create impactful products and happier customers together.

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LINKEDIN

www.linkedin.com/in/nikhilab

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Email

nbakrp@gmail.com

Thank you for visiting my site. Talk to you soon.

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