Changehook Consulting
PRODUCT CONSULTING
INTEGRATED with design, psychology and data
By
Nikhila Bakurupanda
Hello, I am Nikki!
I believe customer-centricity is key. I am deeply committed to placing our customers at the heart of everything I do. I always focus on their needs and aspirations, rather than merely addressing technical or design challenges. I make sure what I deliver resonates with what they need.
"Empowering your vision, one product at a time."
About Changehook
This LLC was born out of my idea to fill a critical gap in the industry. While countless brilliant entrepreneurs are creating groundbreaking products, they often struggle to effectively bring their ideas to the market. Companies are investing significant resources in product development, but failing to achieve desired results due to poor customer discovery, inefficient project management and lack of strategic guidance. Hence, I embarked on a mission to empower companies by providing consulting services with my unique blend of technical knowledge, business acumen, design thinking and innate problem-solving abilities.
About Me
Over the last 8 years, I have made my mark as a product expert, crafting digital products that combine user needs with innovative, lean thinking. I have collaborated with cross-functional teams, ensuring that every sprint and feature is a testament to our shared commitment to excellence and our vision.
My expertise lies in creating products that resonate, balancing immediate business requirements with long-term vision. Agile methodologies are my forte. I pride myself on my ability to synthesize feedback from diverse stakeholders into coherent, actionable insights.
My passion extends beyond just building products; I revel enabling teams to be more powerful and optimizing processes. Now, as I stand at this exciting crossroads, I yearn to expand my horizons further by venturing into product management consulting. This next step isn’t just about leveraging my skills on a broader canvas, but also about nurturing nascent product visions, guiding startups and enterprises alike in creating products that not only serve but also inspire. I believe that with my experience, I can bridge the chasm between dreams and reality, ensuring that great ideas are met with impeccable execution.
- Nikhila (Nikki) Bakurupanda, PMP, PSPO I
Background
Carnegie Mellon University, Heinz College
Master of Entertainment Industry Management (MBA equivalent)
Harrisburg University of Science and Technology
Master of Information Systems and Engineering Management
Andhra University, GITAM College
Bachelor of Business Administration
Project Gallery
Here are some of the projects and domains I worked on
E-COMMERCE SETUP FOR A FASHION BRAND TO PREVENT COVID DISRUPTION
Domain: RETAIL/E-COMMERCE
ONLINE SERVICE MANAGEMENT TOOL DEVELOPMENT FOR AN NGO
Domain: SERVICES MANAGEMENT
ONLINE SERVICE AND RETAIL (E-COMMERCE) TRANSFORMATION
Domain: TELECOM/E-COMMERCE
TELEVISION SECOND SCREEN USER EXPERIENCE STRATEGY AND DEVELOPMENT
Domain: media & entertaiment
ORDER, WAREHOUSE AND INVENTORY MANAGEMENT PRODUCT STRATEGY
Domain: supply chain
MOBILE BANKING APPLICATION PRODUCT DEVELOPMENT
Domain: FINTECH
DATA & CUSTOMER MIGRATION STRATEGY AND EXECUTION OF 30 MILLION CUSTOMERS
Domain: TELECOM
ai-driven VIRTUAL VOICE ASSISTANT PRODUCT VISION, STRATEGY AND EXECUTION
Domain: telecom & media
REPORTING, CAPITAL FINANCING AND CRM ANALYTICS TOOL DEVELOPMENT
DomainS: MEDIA & ENTERTAINMENT
BANKING
Core Values
Customer-centricity & Empathy
Adaptability & Iterativeness
Integrity
Radical thinking
Outcome-focused
Confidentiality
Clear communication
SKILLS
Product vision & Strategy
Product DEVELOPMENT & MANAGEMENT
TEAM BUILDING
TECHNICAL LEADERSHIP
team building
BUSINESS STRATEGY
PROJECT & PROGRAM MANAGEMENT
CUSTOMER EXPERIENCE & UI/UX
mentorship
training & DEVELOPMENT
consulting
Range of Services
speaking engagements
RESEARCH
Reach out if you want to create impactful products and happier customers together.
To KNOW more of my work, CONTACT ME.
LINKEDIN
www.linkedin.com/in/nikhilab
nbakrp@gmail.com
Thank you for visiting my site. Talk to you soon.